Before you can make a claim you need to register the details of the bank account you wish your money to be paid into.
How to register bank details
Step 1: Login to eActivities
Step 2: Navigate to Bank Details
Go to My Details > Bank Details.
Step 3: Enter your bank details
You will need to enter a memorable name for your bank account in the Memorable Name field; the actual name of your account (e.g. Mr Joseph S Bloggs) must be put in the Account Holder Name field; your account number and sort code (without dashes). You can store multiple bank accounts if you wish, the system will automatically show the one you select as the default.
Please take extra care when entering your bank details – more claims are delayed by incorrect bank details than by any other problem!
