Minibus Emergency Procedures

In this article we will cover:

Accident Procedure

If you are involved in an accident and anyone is hurt, call the emergency services immediately. If no one is injured then proceed as follows:

  1. Prevent any further collisions by moving the minibus off the road. Switch on the hazard lights and place the warning triangle 45m behind the minibus. DO NOT attempt to stopon a soft verge and if the minibus is severely damaged or on its side then do not attempt to move it.
  2. Take all the details of the other driver involved. This includes make and registration of vehicle, name, address and contact number of the other driver and their insurance details. Do not admit fault for the accident.
  3. Get details of AT LEAST TWO witnesses.
  4. If asked for details then provide the drivers name. Any contact details provided should be those of Student Activities Centre, Imperial College Union, Beit Quad, Prince Consort Road, London SW7 2BB.
  5. All accidents must be reported to either the Union or College Security as soon as possible and the relevant forms will need to be completed as soon as possible upon return to South Kensington. During office hours contact the Student Activities Centre on 020 7594 8060. Outside of office hours you should contact Sherfield Security on 020 7589 1000.
  6. Drivers who are asked to produce the minibus insurance certificate should present the laminated photocopy located in the vehicle folder. If these are not sufficient they should note the name, number and station of the Police Officer and state that the driver of the minibus will produce the necessary documentation at the local Police Station. The Student Activities Centre will arrange for this to happen if it is not possible for the student to present the documentation in person.

After an accident make sure that everyone is safe and warm, no one is left on their own. Do not give anyone anything to eat or drink. Sometimes potentially serious injuries are not immediately apparent. Don’t attempt to remove a motorcyclist’s helmet unless it is absolutely essential.


In the event of a breakdown, try to move the minibus as far to the left of the road as possible. Switch on the hazard lights and place the warning triangle at least 45m behind the minibus. All Union minibuses have RAC breakdown cover. There is a card in each minibus with the emergency number.

You will need to tell them:

  • the registration of the minibus
  • your precise location

Flat Battery

In case of a flat battery you will need to borrow some jump leads. The red cable should be connected to the positive terminal in the engine bay, marked with a red cover. The black cable should be connected to the engine lifting mount. Run the booster engine at moderately high revs and then start the minibus. Leave both engines running for at least three minutes before disconnecting the jump leads in a reverse order DO NOT switch the headlamps on while boosting the battery as the peak voltage can blow the bulbs.

In Case of Fire

If you suspect a fire in the engine compartment:

  1. Pull over and stop as soon as possible
  2. Switch the engine off
  3. Get all passengers out as quickly and safely as possible. Move away from the minibus and keep all onlookers away.
  4. Contact the emergency services
  5. If it is safe to do so, warn oncoming traffic
  6. DO NOT fully open the bonnet.
  7. If you are capable of tackling the fire, use the fire extinguisher and empty it through the small gap available when the bonnet lock is released.

Broken Bulb

Broken bulbs can be easily replaced with a screwdriver. Remove the bulb cover and carefully remove the broken bulb. If you are replacing a headlamp bulb take extra care not to touch the glass part of the bulb as grease or dirt on your fingers can damage the bulb. There is a spare bulb kit in each minibus.

YOU MUST notify the Student Activities Centre if you use this to ensure that the kit can be restocked.

Burst Tyre

If the minibus becomes unstable and difficult to steer you may have had a puncture or blow-out. In the event of the situation arising:

  1. Try not to panic.
  2. Try to keep the minibus on a straight course by holding the steering wheel firmly.
  3. Bring the minibus to a gradual stop at the side of the road.
  4. If possible try to get the minibus away from other traffic. If on the motorway use the hard shoulder.
  5. DO NOT attempt to change the wheel unless you are confident that you know how to do it safely or if it requires to you come into close contact with traffic (if the damaged tyre is on the driver’s side of the minibus). The RAC cover for each minibus includes changing a wheel, so you are encouraged to use this service.
  6. If you do change the wheel, make sure the bus is parked on a level surface and the hand brake is firmly applied before you begin.
  7. The jack and wheel brace are located behind a panel in the drivers side foot well.
  8. The spare wheel is located under the rear of the minibus and is released using a winch. Unscrew and lift out the pin, then insert the end of the wheel brace or jack handle into the guide hole located in between the rear doors and turn it to winch the tyre down.
  9. Loosen the lug nuts BEFORE you raise the minibus off of the ground using the jack.
  10. If you do change the wheel, make sure the wheel nuts are securely tightened once you are finished.

The RAC cover for each minibus includes returning the vehicle and all passengers to your choice of destination. You should ask for the minibus and passengers to be returned to the South Kensington Campus of Imperial College, postcode SW7 2AZ. Otherwise you will need to facilitate the return of the minibus to Imperial College at your own cost.

First Aid

If necessary and you are capable and trained to do so, administer first aid.

DO NOT remove a motorcyclist’s helmet unless it is absolutely necessary to do so. Keep any casualties warm and comfortable and monitor everyone involved, not just those with visible or obvious symptoms. A first aid kit is provided in each minibus. You must notify the Student Activities Centre if you use it. Shock can develop several hours after an accident. In case of shock lie the casualty down with elevated legs. Loosen any tight clothing, keep them warm and comfortable and reassure them until the emergency services arrive.

Bleeding should be treated by raising the wounded limb and applying a pressure via a bandage or compress. Under no circumstance should a tourniquet be applied.

In case of third degree burn, where the skin has charred or cut, DO NOT try to apply any ointment or liquids. Simply cover the skin with non-stick material (plastic bag or cling film) and seek emergency treatment as soon as possible. In case of first or second degree burn then apply a cold compress or hold under running water.

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